Eternal Rose Gift Box

Delivery (10-15 business days): Receive your personalized Necklaces within 10 to 15 business days and surprise someone special or treat yourself!

Due to the personalized nature of the product, we do not accept returns. However, if you notice any damage upon receiving your order, please send a photo of the issue so we can confirm the situation. Once we receive the photo, we will proceed with an immediate replacement or, if you prefer, a full refund, at no additional cost.

To ensure your bracelet maintains its beauty and durability, please follow these recommendations:

1. Remove Before Showering or Swimming: Take off the bracelet before showering or swimming. Contact with water and chemicals can affect the color and finish of the piece, compromising its original quality.
2. Remove Before Sleeping: It is recommended to remove the bracelet before sleeping to prevent damage and wear during the night. This helps avoid scratches and deformation.
3. Keep It Clean: Clean the bracelet regularly with a dry, soft cloth to remove dirt and maintain its shine. Avoid using abrasive cleaning products that could damage the piece.
4. Avoid Contact with Chemicals: Keep the bracelet away from perfumes, lotions, sprays, and detergents, as these products can discolor and damage the material.
5. Store Properly: Store the bracelet in dry, well-ventilated places, preferably in fabric pouches or jewelry boxes, to prevent scratches and dirt buildup.
6. Handle with Care: Handle the bracelet carefully to avoid scratches and damage. Avoid contact with rough surfaces and sharp objects.
7. Avoid Prolonged Sun Exposure: Avoid leaving the bracelet exposed to direct sunlight for extended periods, as this can cause discoloration.

By following these care instructions, you’ll ensure that your bracelet continues to look elegant and stay in great condition for much longer. Thank you for your attention!